ASSET Receives President's Award for Customer Satisfaction

Barcelona — November 3, 2016 — ASSET Technology Group today announced that it has been awarded the with the President's Award for Customer Satisfaction by the Dell EMC Enterprise Content Division (ECD). The ECD President's Award for Customer Satisfaction recognizes one partner annually for achieving the highest levels of customer satisfaction in a services or solution implementation. To receive the award, ASSET Technology Group had to provide extensive recommendations and demonstrate a commitment to customer satisfaction through a defined processes and dedicated resources.

ASSET Technology Group provided an example of two case studies:
  • Ministry of Civil Services "KSA"- working with MCS IT staff, ASSET deployed an integrated solution relying on Dell EMC Documentum xCP and ITSAL Correspondence Management System in only three months, migrating 17 million documents from Laserfiche systems. Following full deployment, older servers were retired. Today, MCS employees can search and retrieve documents almost instantly, from anywhere at any time.
  • ADDAX Petroleum "Nigeria" - ADDAX Petroleum achieved a paperless office, using a complete solution combining Documentum D2 and Captiva Capturing system, which provided an integrated solution for managing the entire lifecycle of different document types, categories, images, and more. This helps the organization to control its documents, increase efficiency, develop and support better decision-making. Over 200 thousand documents are now available on Documentum unified repository.

"This is a prestigious award because it reinforces both organizations' commitment to customer success," said Rohit Ghai, President of the Dell EMC Enterprise Content Division (ECD). "ASSET Technology Group's solution plays a critical role in Dell EMC deployments by providing records management and archiving support for a client's complex, mission-critical environments. Coupling this leading technology with a focus on customer success ensures that clients' expectations are met throughout their interactions with ASSET and ECD."

"We are pleased and motivated to be the recipient of such a prestigious award from Dell EMC," said Essam Elbadri, Chief Executive Officer at ASSET Technology Group. "I trust that ASSET- ECD business relationship will further evolve to achieve more success and market coverage. ASSET is committed to investing in its technical and sales capacities related to the various products and technologies of ECD in the EMEA region."

Learn more about Momentum 2016 Awards: www.sparkblog.emc.com/2016/11/announcing-winners-presidents-award-innovation-awards/