New way of running business

In a dynamic, ever-changing and highly competitive marketplace it is crucial to maintain a compelling, consistent brand image for your organization. In order to stay ahead of the trends, enterprises are craving comprehensive and innovative solutions. They are looking for Solutions to unlock the value through knowledge and to empower their decisions with insights.

It's no secret that building a strong bond between the brand and the customer is one of the main challenges in the business world. It costs businesses more and more to acquire a new customer than it does to sell to an existing one. For Magrabi and as a leading company for eye-wear and eye-care services a variety of customers' interactions take place every day in their stores. And inorder to stay ahead of the competition it's essential to obtain solutions to streamline processes and help them expanding their customer base and increase retention as well.

Magrabi POS, Magrabi e-Claim and Corporate Loyalty Program form an extensive solution

Magrabi POS

At Magrabi they understand that they can gain great deal of insights from inspecting retail sales data. And the answer for that was in "Magrabi POS" solution offered by ASSET Technology Group.

It's easy to implement and flexible to customize

The solution is designed to meet the demanding retail business requirements to make it easier for the user to sell through desktop, tablets and mobile devices and grant the ability to extend its features and integrations to let the user gain control over every transaction.

Magrabi e-Claim

Eliminating paperwork within organizations has been top of the agenda for business people aspiring for a stable, efficient work environment. Submitting claims manually is a complex, time-consuming process. And the human error is too risky. For these factors Magrabi has to redefine their strategy in managing their documents and obtain a new solution to go paperless (Magrabi e-Claim).

Magrabi e-Claim solution offers full automation for Claims Management through a unified system. The solution provides an integration with Magrabi POS through which users are able to maintain administration data with ease. Moreover, after invoices being submitted, claims are generated automatically to slash down time needed in manual process

Users also can view generated claims before submission, and review remittance received from different entities. The centralized system ensures data in claims is correct before integration for more accuracy and minimizes the efforts needed for claims management

Corporate Loyalty Program

ASSET offered Magrabi Optical a contemporary Loyalty system for Corporates with online registration capabilities to boost customers' retention and promote their loyalty program among corporates.

The solution is designed to categorize registered employees into 3 tiers to ensure the ultimate in flexibility:

  • Blue Tier: includes the corporate's employees
  • Silver Tier: includes Management
  • Gold Tier:includes the CXO level

By providing comprehensive solutions and personalized customer experience, ASSET Technology group helped Magrabi maintain proven solutions to drive their business forward and gave them the ability to plan, automate and orchestrate their business processes.

Now Magrabi is able to:
  • Enable productivity gains
  • Unlock the value of customers' interaction
  • Offer a seamless customer experience
  • Expand their customer-base
  • Gain deeper customer insights and put them into action
  • Eliminate human error
  • Build customer loyalty and increase revenue
  • Provide a secure, collaborative tool across the organization

Read the full Success Story